Privacy Policy

CAM Informatics website is owned by Secure Herb, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by CAMInformatics, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using CAMInformatics website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

CAMInformatics Functions and Activities:

CAMInformatics is an Australian website tailored to serve the needs of complementary and alternative medicine (CAM) practitioners. Our website primarily centers on providing valuable insights into data governance and cybersecurity practices designed specifically for CAM practitioners and small businesses in the CAM industry. Within our platform, you'll discover comprehensive resources and guidance, including expert recommendations, as well as links to external sources offering in-depth information on the regulatory requirements and practical steps essential for CAM practitioners to effectively implement data and cybersecurity compliance measures.

At CAMInformatics we are dedicated to safeguarding your privacy and protecting your data. This Privacy Policy outlines how we collect, use, disclose, and secure your personal information. Please read this policy carefully to understand how your information will be handled.

Personal information we collect:

When you visit the CAM Informatics, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

1.1 Personal Information: This may include your name, contact information (email address and phone number), job title and business name.

1.2 Data Governance and Cybersecurity Data: We may collect information related to data governance and cybersecurity, such as data management practices, security measures, and related topics, as relevant to our website's content and services.

1.3 Website Usage Data: We may collect information about your interactions with our website, including IP addresses, browser type, and browsing activity.

1.4 Appointment Information: We collect data related to your appointments, such as date, time, and reason for the appointment.

1.5 Website and Communication Data: We may also collect information from communication with us via email, phone, or in person.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To provide you with access to our data governance and cybersecurity resources and services.

2.2. To communicate with you about your appointments, services, and other relevant matter

2.3. To improve and personalize your experience on our website.

2.4. To improve our services and better understand your needs.

2.5. To send you relevant content, updates, services, newsletters, and promotions (if you opt-in).

2.6. To analyze user trends and preferences for improving our content and services.

2.7. To comply with legal and regulatory obligations.

3. Disclosure of Information

We will not disclose your personal information to third parties without your explicit consent, except when required by law or for the purposes outlined in this Privacy Policy. We do not sell or rent your personal information to third parties.

Your information may be shared with:

3.1. Service Providers: We may engage third-party service providers to assist in delivering content and services. These providers are obligated to maintain the confidentiality and security of your data.

3.2. Regulatory authorities and legal bodies when required by law.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organisation, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@caminformatics.com.

Your rights:

You have the following rights regarding your personal information:

1. To access the personal information we hold about you.

2. To request correction of inaccurate information.

3. To request the deletion of your information (subject to legal limitations).

4. To withdraw consent for marketing and promotional communications.

5. To lodge a complaint with a data protection authority.

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to manage cookies.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. You will be notified of any significant changes, and the revised policy will be posted on our website.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@caminformatics.com.